-Training at Supplier how to set up the system
1. we will install the equipment in our factory , and testing the equipment working situation,at the same time, we have worker will take the installion video for you , our service team provide on line install guide.
( provide install drawing for customer reference.)
2. we are welcome customer visiting our factory, after the equipment production finished, the customer can come to Jinan, We are happy to demonstrate live installation and winemaking for our customers. ( provide install drawing for customer reference.)
3. we have the after-sales service team, they can fly to your local helping install.
-Training at Supplier how to maintain the system
1. We will inform the customer of the use of equipment precautions, and provide spare parts before the equipment transport.
2. The contact must be numbered and kept in the user's file.he sales staff regularly contact the customer, provide the appropriate technical guidance.
3.The after-sale personnel have received uniform training and there is round-the telephone service -Clock aftermarket, ensuring that the problems raised by customers are resolved in time.
-How the service will be arranged?
1. The buyer and seller sign a trade contract and the terms of the contract are negotiated by both parties.
2. Trade term are constructed by Chinese and English bilinguals to prevent the occurrence of unclear terms,
3. All the terms of the service in the trade contract embodied, to ensure that customers enjoy the services.
4. Trade contract with official seal and general manager of the company signed.